Supplier consolidation & procurement automation for a leading Fashion and Apparel retail industry
Our Client is one of India’s largest fashion retail organizations, working with over 800+ suppliers for sourcing materials across multiple business units, brands and manufacturing locations. Their operations involve high-volume procurement, complex data handling and coordination with diverse supplier networks.
Book a DemoResults & impact
Major Time Savings
- Drastically reduced time spent on connecting with 800+ suppliers.
- Client teams could focus on business-critical activities instead of operational follow-ups.
Single-Window Procurement
- A unified source for all materials eliminated fragmentation and improved efficiency.
Improved Accuracy & Reduced Errors
- Automated invoicing and reconciliation reduced mismatches, disputes and manual interventions.
Enhanced User Experience
- Modern, intuitive interface for procurement requests, tracking and communication.
Smooth Supplier-Customer Coordination
- Clear workflows improved transparency and accountability across the supply chain.
Higher Productivity & Better Visibility
- Automated reports empowered client and LSP teams with actionable insights.
Business Challenge
Client faced significant operational inefficiencies due to its large supplier base and manual touchpoints.
800+ suppliers needed to be contacted regularly for material procurement, updates, clarifications and documentation
This resulted in high communication workload, delays and dependency on multiple stakeholders
Manual invoicing & reconciliation created frequent mismatches, disputes and long resolution cycles
Lack of unified visibility into supplier performance, orders and communication history
Time-consuming coordination between client teams, logistics service providers (LSPs) and suppliers
No centralized system to manage reports, acknowledgements and transaction history
Overall, the process was time-intensive, prone to errors and lacked automation or centralized control
Solution & Execution
Cognilix provided a comprehensive and fully automated solution through a combination of technology, invoicing automation, centralized sourcing and dedicated support
Supplier Consolidation
- Client shifted from dealing with 800+ individual suppliers to a single unified vendor (Cognilix).
- Client acted as the single point of procurement, taking full ownership of supplier coordination, material sourcing, communication and issue resolution
Full Tech Automation
- Implemented seamless procurement automation, enabling client to raise requests, track status, manage deliveries and handle exceptions within a single platform.
- Automated workflows reduced manual dependency and repetitive tasks.
- Centralized Invoicing & Reconciliation
Moglix took complete responsibility for
- Invoice creation
- Supplier reconciliations
- Dispute management
- Error resolution
- This eliminated client's need to deal with multiple vendors for invoicing and finance-related issues.
Dedicated Customer Support
- A specialized support desk was assigned to client for:
- Real-time coordination
- Issue handling
- Logistics communication
- Operational escalations
- End-to-End Communication Framework
Streamlined communication channels between
- Client Teams
- Cognilix
- Suppliers
- Logistics Service Providers (LSPs)
Automated Reporting
- Automated dashboards & reports offered:
- Procurement visibility
- Order status
- Supplier performance
- Analytics and trends
- Operational KPIs
Conclusion
By consolidating 800+ suppliers into a single procurement partner and automating end-to-end processes, Cortex delivered a significant operational transformation for client. The solution not only reduced manual workload but also improved communication, accuracy and visibility. With tech-enabled procurement, centralized invoicing and dedicated support, client now enjoys a streamlined, efficient and scalable supply chain model.
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